Broad Roles
4. Band 4 Broad Roles - Team Leaders and Specialist Employees
BR4/014 Zone A - Senior Technical/Functional Adviser (November 2000)
Role Purpose: Is competent to provide support services of a technical
& non-technical nature, with a level of professional input in the execution
of these roles and activities. May manage a group of staff.
Deliverables
Indicators of performance
Technical Competencies |
Behavioural Competencies |
||||
MANDATORY |
Level |
|
Managers/team leaders |
Level |
|
31.1 |
Knowledge of BNFL |
2 |
22.1 |
Drive and energy |
3 |
31.2 |
Management of safety |
1 |
22.2 |
Delivering for customers |
3 |
31.3 |
Using IT at work |
2 |
22.3 |
Self Confidence |
3 |
COMMON |
|
22.6 |
Thinking things through |
3 |
|
36.5 |
Managing financial performance |
1 |
22.7 |
Understanding people |
3 |
37.6 |
Driving and facilitating change |
1 |
22.8 |
Resilience |
3 |
312.3 |
Knowledge of management systems |
2 |
22.9 |
Integrity |
3 |
316.2 |
Managing and retrieving information |
2 |
22.11 |
Team leadership |
3 |
316.3 |
Planning and controlling work |
2 |
22.12 |
Developing people |
3 |
JOB SPECIFIC |
|
22.14 |
Holding people accountable |
3 |
|
All job holders select up to 6 job specific technical
competencies and levels except Office Manager & Officer roles where up to
4 job specific technical competencies and levels should be identified. |
|
Individual contributors |
|
||
22.1 |
Drive and Energy |
3 |
|||
22.2 |
Delivering for customers |
3 |
|||
22.4 |
Seeking information |
3 |
|||
Office Manager & Officer roles |
|
22.5 |
Seeing patterns |
3 |
|
316.1 |
Applying company policies and procedures |
3 |
22.6 |
Thinking things through |
3 |
316.4 |
Producing and presenting information to high standards |
3 |
22.9 |
Integrity |
3 |
|
|
|
22.12 |
Developing people |
2 |
|
|
|
22.13 |
Persuading people |
2 |
|
|
|
22.16 |
Working in teams |
2 |
Qualifications and Experience
· Graduate
(minimum 2:2) or equivalent in relevant discipline with typically more than 2
years experience.
· OR, where
appropriate, part professional qualification with typically 5-10 years relevant
experience.
· Where
appropriate, ideally accredited to an appropriate professional body.
· For
internal candidates suitable relevant work experience may be considered in lieu
of formal qualifications where appropriate.
Broad Roles
4. Band 4 Broad Roles - Team Leaders and Specialist Employees
BR4/015 Zone B - Technical/Functional Adviser (November 2000)
Role Purpose: Is competent to provide a professional support service to
the company's activities in areas of engineering/science/technology or
administration.
Deliverables
Indicators of performance
Technical Competencies |
Behavioural Competencies |
||||
MANDATORY |
Level |
|
Managers/team leaders |
Level |
|
31.1 |
Knowledge of BNFL |
2 |
22.1 |
Drive and energy |
3 |
31.2 |
Management of safety |
1 |
22.2 |
Delivering for customers |
3 |
31.3 |
Using IT at work |
2 |
22.3 |
Self Confidence |
3 |
COMMON |
|
22.6 |
Thinking things through |
3 |
|
36.5 |
Managing financial performance |
1 |
22.7 |
Understanding people |
3 |
312.3 |
Knowledge of management systems |
2 |
22.8 |
Resilience |
3 |
316.2 |
Managing and retrieving information |
2 |
22.9 |
Integrity |
3 |
316.3 |
Planning and controlling work |
2 |
22.11 |
Team leadership |
3 |
JOB SPECIFIC |
|
22.12 |
Developing people |
3 |
|
|
All job holders select up to 7 job specific technical
competencies and levels except Support Officer roles where up to 5 job
specific technical competencies and levels should be identified. |
|
22.14 |
Holding people accountable |
3 |
|
Support Officer |
|
|
Individual contributors |
|
316.1 |
Applying company policies and procedures |
3 |
22.1 |
Drive and Energy |
3 |
316.4 |
Producing and presenting information to high standards |
3 |
22.1 |
Delivering for customers |
3 |
|
|
22.4 |
Seeking information |
3 |
|
|
|
22.5 |
Seeing patterns |
3 |
|
|
|
22.6 |
Thinking things through |
3 |
|
|
|
22.9 |
Integrity |
3 |
|
|
|
22.12 |
Developing people |
2 |
|
|
|
22.13 |
Persuading people |
2 |
|
|
|
22.16 |
Working in teams |
2 |
|
Qualifications and Experience
· Graduate
(minimum 2:2) in relevant discipline or equivalent with typically at least 2
years experience on an operating site.
· OR, part
professional with typically 5-8 years relevant experience.
· OR lower
professional qualifications e.g. HND/BTEC with typically 5-10 years relevant
experience.
· For
internal candidates suitable relevant work experience may be considered in lieu
of formal qualifications where appropriate.
Broad Roles
1. Introduction
Guidance Notes (November 2000)
1. WHY HAVE WE GOT BROAD ROLES?
As part of the new company contract it was agreed that current job descriptions
and job profiles will be withdrawn and replaced by Broad Role descriptions
based on competencies, when these are agreed and introduced. The Broad Roles
will be kept to an absolute minimum. Individuals will be allocated to Broad
Roles on the basis of previous job profiles
2. WHAT ARE BROAD ROLES?
3. WHAT DO BROAD ROLES CONTAIN?
BROAD ROLE FORMAT
Broad Role Title and Number: This allows the Broad Role information to
be stored in the job family field on Peoplesoft.
Role Purpose: A one sentence descriptor, commencing " is competent
to...".
Deliverables: This section contains the typical deliverables and
accountabilities which would be expected in this Broad Role. Managers are
responsible for interpreting these and explaining their application for each
job.
Performance Measures: This section contains typical performance measures
and accountabilities in this Broad Role. Managers are responsible for
interpreting these and explaining their practical application for each specific
job.
Behavioural Competencies: This section contains the behavioural
competencies and levels required to be confirmed as fully competent for this
Broad Role. For some Band 3 and Band 4 Broad Roles there is a choice of two
sets of behavioural competencies and levels depending on whether the specific
job is either largely manager or individual contributor. In these cases,
managers will agree with individual job holders which set of behavioural
competencies is most appropriate for their job. This set and their levels will
then be used in the assessment of fully competent performance for pay
progression purposes.
Technical Competencies: This section contains the technical skills and
knowledge required to be confirmed as fully competent in pay progression terms
for this Broad Role. They will be divided into:
1. 3 mandatory competencies and levels
- Management of safety
- Knowledge of BNFL
- Using IT at work
2. A number of common competencies and levels for each job within this broad
role. These are given.
3. Typically no more than 6 job-specific technical competencies and levels (see
below). These will be agreed between the individual job holder and manager at
performance review.
(NB: There will be fewer than 6 job specific competencies if there are many
common competencies already assigned to the Broad Role or if the job
requires fewer than 6 additional job specific competencies)
In total, there will be no more than 14 technical competencies assigned to any
job.
Qualifications and Experience: This section lists the qualification
typically expected for this Broad Role. For internal candidates, suitable
relevant work experience may be accepted in lieu of qualifications where
appropriate.
Job Profile: Job profile references have now been removed from all of
the Broad Roles.
4. HOW WILL BROAD ROLES BE USED?
Broad Roles will be used in a number of different HR processes as they form a
consistent standard throughout the company.
Post Filling
Vacancy Notices will now be linked to Broad Roles not to job profiles.
Pay Progression
Within the new pay structure there are defined criteria for enhancing pay and
these levels are described as follows:
Entry level
Fully Competent
Outstanding Performer/Contributor
Performance Management
When agreeing an individual's accountabilities, objectives and performance
through the new performance management process, Broad Roles will be used as the
basis for beginning the performance discussion. The performance management
process will be the mechanism through which an individual's current level of
performance is assessed.
5. WHAT DOES THIS MEAN FOR ME?
All employees have been automatically transferred from their existing job
profile/role description to their allocated Broad Role. You can find the number
of your former job profile and your new Broad Role on the HR B-Net site. On
accessing the HR B-Net site individuals will be prompted to enter their pay
number, this will then search a database and give them the job profile/role
description number they were working to (as at 1 April 2000) and also provide
them with the new Broad Role number applicable to that job. Anyone who has
changed roles or who has only joined the company since March 31st will not be
on the system, they should consult their Line Manager who will provide them
with the information they require.
Some individuals historically were allocated to 'dummy' profiles as there was
not a specific job profile for his/her role, again individuals should speak to
his/her Line Manager to discuss which Broad Role they should be allocated to.
Apprentices/Trainees should be on the Broad Role for the job they are training
to do.
If any individual feels that the majority (i.e. 70-80%) of their work is not
reflected in the Broad Role to which they have been allocated, then he/she
should initially discuss this with his/her Line Manager. The Line Manager and
employee should try and identify another Broad Role which is more comparable to
their work and if this is not possible then this should be raised with the
appropriate Broad Role contact in HR (see below). Again, if individuals feel
they should be in a higher band or zone, this should be discussed with their
Line Manager and logged with HR.
6. COMMENTS
Any feedback that you may have on the Broad Roles is welcomed by the Broad
Roles team. However your feedback will not be acted upon until the next Broad
Roles review which will take place at the back end of 2001.
Please remember that the Broad Roles are meant to describe a typical role and
not all the elements of the role that an individual does. The Broad Role
defines the Fully Competent individual working in the role.
7. HR BROAD ROLES CONTACTS
Capenhurst
Carolyn Noble x 196 - 3389
Reg Green x 196 - 2189
Chapelcross
Tim Dunham x 199-8716
Risley
Lynda Martin x 191-2077
Caroline Mayoh x 191-2061
John Jackson x 191-3490
Sellafield
Peter Foley x 180-73652
Willie Reid x 180-71742
Andy Hurley x 180-71424
Graham Jonsson x 180-82477
John Fleming x 180-75890
Springfields
Sarah Smith x 197-2100
Gordon Berry x 197-4258
Audrey Uppington x 197-3001
Chris Cummings x 197-2733
Fran Butler x 197-2014
Competency
Directory
01 Introduction
Introduction to the Competency Directory (March 2001)
Welcome
Welcome to Version 3* of the BNFL Competency Directory (* Version 1 =
hard copy binder of the Competency Directory, launched November 1999, Version 2
= electronic copy of the Competency directory, launched June 2000). This
electronic version of the Competency Directory will be a 'living' document and
it will evolve through time. If this is the first time you have used the
Competency Directory please work your way through the introduction to find out
more.
What is the Competency Directory
The Competency Directory sets out a framework of skills, knowledge and
behaviours which have been developed to reflect current and future company
requirements.
The Competency Directory will act as a 'living' document. This means that it
will be reviewed and updated regularly in line with feedback, business needs,
and changing circumstances. This will ensure that it is always up to date and
relevant.
Why are we using the Competency Directory
In the face of ever increasing competition, and increased regulatory standards,
we must be clear about the skills, knowledge and behaviours that will enable us
to reach our shared vision of changing the BNFL Group into a world class
organisation. We will attain this standard of performance by focusing our
efforts across the company on five priority areas:
Use of the competency directory will promote and develop the
skills and behaviours that will help us all to achieve our goal of becoming the
world's best nuclear services provider.
How was the Competency Directory developed
The competency directory was developed in partnership with Staff and Trade
Unions and with major input from employees across the Company. External
benchmarks have also been used.
How will the Competency Directory be used
The competency directory will be applied group wide to:
The following principles for the introduction and operation of the
competency directory have been agreed with the Staff and Trade Unions:
The BNFL competency directory will:
The Company, Staff and Trade Unions view the introduction of the
competency directory as a positive way forward in developing both the Company
and its employees.
What are Competencies
To achieve our work responsibilities, each of us needs to be effective in three
areas:
Knowledge (What we know) the useable information we possess.
Skills (What we do) our ability to perform a particular physical or
mental task.
Behaviour (How we go about it) how we behave while performing our work
tasks.
How BNFL structures Competencies
Within the BNFL framework competencies are categorised into 2 areas:
For any role both technical and behavioural competencies are
important. Each competency has a description, is sub-divided into five levels
and identifies a core question together with the reason why it is important.
What are Behavioural Competencies
In BNFL five behavioural competency models Executive, Business Leaders,
Managers & Professional Employees, Team Leaders and Specialist Employees,
and Team Members have been developed. These models cover all employees and
mirror the new five band structure in BNFL. For areas of the business where the
five band structure is not in place contact your local HR department for your
grade equivalents.
Each model contains a number of behavioural competencies, which are applicable
to a specific band. For example Change leadership is only applicable in the
Business Leaders model and Attention to detail is only applicable in the Team
Members model. Some behavioural competencies either appear in some, or all five
models because they have been identified as key to the business at all levels,
for example Integrity. However some of the words used to describe the same
competency will be different, this is so each competency is meaningful for
different levels in the organisation.
In each model the competencies have been grouped together into clusters. These
clusters will help you to understand how each behavioural competency relates to
your performance in the business. In this example you can see how Holding
people accountable helps to 'Deliver results' and Delivering for customers
helps in the 'Drive to improve performance'.
Each behavioural competency is sub-divided into five levels. The five levels
describe different indicators of behaviour that you would expect to be
demonstrated with each behavioural competency.
Attached to all behavioural competencies (with the exception of Working in
Teams) is an 'external performance benchmark', highlighted by an *. These
external performance benchmarks indicate the level at which outstanding
individuals in benchmarked 'World Class' companies are performing. This is the
level to which all employees in this band should aspire in the medium term.
What are Technical Competencies
Unlike behavioural competencies technical competencies are not band specific, they
are specific to the role. This means that a Band 5 Engineering Craftsperson
could have the same technical competency, Improving Plant Performance as a Band
3 Operations Manager. It depends on what you need to know and be able to do to
be effective in your individual role.
Each technical competency is sub-divided into 5 levels. Each of the five levels
describes an increasing level of knowledge and skill from a basic awareness
(level 1) through to an industry or internationally recognised expert (level
5). Any of these levels may be required for your role. However for most roles
levels 1, 2 and 3 will be sufficient. Levels are not related to grades nor do
they necessarily assume progression, they are role specific. For example your
role may require you to operate at a level 1 in Managing Projects, this means
that you will not have to develop to level 2 because the role does not require
you to operate beyond this level. However a change in role may require you to
operate at a different technical competency level. There are no set external
performance benchmarks for technical competencies.
As there are a number of very different roles in BNFL the competency directory
has to describe a whole range of technical competencies to be useful and
meaningful for all employees. In total there are currently 106 technical
competencies. These have been grouped together by area, e.g. Finance,
Operations and Maintenance, to help the user locate particular competencies
more easily.
Three technical competencies have been identified as generic to all roles in
BNFL. These are:
As a minimum all employees will be
expected to operate at Level 1 for each of these three competencies.
In addition to these three competencies further technical competencies are then
selected to describe the key skills and knowledge a particular role requires.
In selecting further technical competencies it is important to look at the
whole range of competencies not just those that are grouped under one area. For
example the competency Managing projects is grouped under Engineering but this
competency will be applicable to a number of non-engineering roles.
Questions and Answers
Q What are competencies?
Competencies are used by a wide range of companies and industries in the
Q. Why did BNFL choose to use competencies?
Competencies will help BNFL and all its employees by providing the basis for an
effective integrated people management framework. We will be able to recruit,
measure and manage people more objectively and effectively and compare how we
are performing against other organisations. Competencies will also help you
individually to understand more clearly what is expected of you in your role.
This will help you in improving your personal contribution and effectiveness.
Competencies will enable us to achieve our 5 priority areas by providing a
framework of skills and behaviours that will enable each of us, as individuals,
to deliver these commitments to best effect.
Q. How were the competencies written?
Behavioural competencies were identified by interviewing individuals and groups
across the company to discover those behaviours which led to successful
performance. The output form these interviews was analysed, compared to best
practice and benchmarked against a global database of employees in world class
organisations. Finally the language was tested with employees for relevance and
usefulness.
Technical competencies were identified and defined by employees working in the
areas concerned throughout BNFL over an 18 month period. Best practice, future
strategy and objectives, and customer and stakeholder requirements have been
incorporated where ever possible.
Q What is the difference between technical and behavioural competencies?
Technical competencies are the skills and knowledge required to effectively
perform a task. (What we know and what we do). They are role-specific.
Technical competencies tend to be easier to measure and can be developed more
quickly.
Behavioural competencies are personal attributes that identify how we behave
while performing our work. (How we go about it). They are categorised into
broad bands across the company. Behavioural competencies tend to be the competencies
which differentiate between good and outstanding performance in a role. They
tend to be harder to measure and take longer to develop.
Q Are competencies related to grade?
Behavioural competencies are related to grade. The five behavioural models
reflect the five band structure in BNFL as follows:
Executive |
Band 1 |
Business Leaders |
Band 2 |
Managers & Professional Employees |
Band 3 |
Team Leaders & Specialist Employees |
Band 4 |
Team Members |
Band 5 |
The band you are in will determine which model you will use.
Technical competencies are not related to grade. They are related to your role.
Your role will determine the appropriate level for each competency.
Q What processes will use competencies?
A number of BNFL's future people management processes
will use competencies, particularly learning and development, recruitment and
selection, succession planning, workforce planning, performance management.
Currently these processes are at different stages of development. When they are
launched there will be further communication.
Q How will the competencies be used consistently across the organisation?
To ensure consistent use, this B-net version of the competency directory will
be the 'official' current version of the Directory. It will be dated to assist
version control and ensure we are all working to the same version of the
Directory. In addition communication and training will promote a common
understanding of competencies.
Q How will the competency directory be kept relevant and up-to-date?
The competencies will be reviewed on a regular basis. Your feedback, together
with business needs and changing circumstances will be used to make timely and
relevant changes to the B-net version of the competency directory. A competency
owner has been identified for each competency. The role of each
"competency owner" is to:
Broad Roles
1. Introduction
Your guide to the revised Broad Roles (November 2000)
Following a review period, where your feedback was considered, the Broad
Roles have now been finalised. The final versions are available on this site
and can be found indexed by Band and Broad Role number. These final versions
replace the draft versions which have been in use during the period April to
November 2000.
If you want to find out more about the Broad Roles review please read on.
The Broad Roles review - September 2000
During the development of the draft Broad Roles Management and Unions agreed
that it would be beneficial to allow role holders the opportunity to comment on
them as appropriate Therefore it was agreed a review of the Broad Roles would
take place in September 2000, after which all Broad Roles would be amended and
finalised.
Sources of information for the review
Feedback for the review was gathered from the following sources:
The review process
Feedback was collated and reviewed/discussed by the Broad Roles Tripartite
Working Group in September. All feedback received prior to the end of August
(the deadline specified for feedback) was considered. The Working Group
reviewed and discussed both general comments about the Broad Roles and specific
comments about particular Broad Roles. In most instances feedback resulted in a
change to the Broad Roles, however is some instances feedback did not result in
any change. This occurred where feedback was either; not representative of the
majority of comments; or where it was felt it was not appropriate for a
particular Broad Role.
The outcome of the review
After taking into account feedback from employees, managers, Staff and Trade
Unions the following has been agreed:
1. Three mandatory competencies
- these mandatory technical competencies (management of safety, Knowledge
of BNFL, Using IT at work) apply to all employees. The levels set in the Broad
Role must be met for an employee to be confirmed as fully competent.
2. A number of common competencies - these common technical
competencies and levels must be met by all employees in that Broad Role to be
defined as "fully competent".
3. A number of job specific competencies - these competencies and levels
will be determined by managers and discussed and agreed with employees. Job
specific technical competencies and levels will be appropriate to the
individual employee's job, band and zone. If an employee does not agree that
the job specific competencies and levels assigned are appropriate to his/her
job. he/she can refer the matter to the Appeals process developed as part of
the pay progression process. Typically there will be no more than 6 job
specific technical competencies. In most cases, the competency levels required
will not be above level 3 unless an employee is a company expert in his/her
field. In all cases there will be no more than 14 technical competencies in
total used in the assessment of an individual as fully competent for any
progression purposes.